We send your order within 5 working days. We always provide a track&trace number, so you know when exactly your package will be delivered. Delivery time depends on distance. The drawing or print you buy is send to you by express mail and insured against damages. We send the work in the best possible protection – either in a tube or very well protected envelope. Nonetheless, damages my occur during transport. In case of such damages you can choose to either receive another work – of the same price as the drawing you bought – or a refund (the same price of the drawing/print you bought, including transport). We hope you understand that we do ask for prove of the damages first.
We use postnl to send you the drawing. This is the Dutch national postage service. Postnl offers excellent service – regarding insurance, helpdesk, track&trace status, etc. Click here for more information about our return policy.
Our framing is carried out by Rembrandt Lijstenmakerij, the go-to address for professional artists in Rotterdam. We always use box frames, which means your drawing hangs loose, between 1 or 2 cm behind the glass (depending the size of the frame). Your frame will be send to you in wooden box, for maximum protection:
For questions, please use the contact form: