We send your order within 5 working days. We always provide a track&trace number, so you know when exactly your package will be delivered. Delivery time depends on distance.
The drawing or print you buy is send to you by express mail and is insured against damages. We send the work in the best possible protection – depending on the size, either in a tube or very well protected envelope. Nonetheless, damages my occur during transport. In case of such damages, you can choose to either receive another work – of the same prize as the drawing you bought – or a refund (the same prize of the drawing/print you bought, including transport).
We use postnl to send you the drawing. This is the Dutch national postage service. Postnl offers excellent service – regarding insurance, helpdesk, status of your package, etc. – and you will receive a track&trace number so you can follow your delivery.
Click here for more information about our return policy.